People

We are committed to attracting the world’s greatest talent; building diverse, inclusive teams; and delivering breakthrough performance for our team members, businesses and customers. We do this by embodying the shared values outlined in our Culture Code: customers, winning together, innovation, results and integrity.

“With passion, vision and inspiration — that’s how our people are enabling our own transformation, paving the way for customers to do incredible things.”

Steve Price
Chief Human Resources Officer
Dell

Highlights

Building a team that’s proud to work at Dell

Dell’s employee-focused programs help increase one of our most important success metrics: our Employee Net Promoter Score.

People Goals

Inspirational Leadership

Increase engagement and drive inspirational leadership by achieving a goal of 75% of team members rating their leader as inspiring

100% TO GOAL
FY18 PROGRESS

In FY18, 87% of team members rated their leaders as inspiring. This metric is based on the average rating employees give their leaders during our annual, internal Tell Dell survey of all Dell Inc. employees. This is not a cumulative goal; we intend to measure it every year to ensure high performance is maintained.

87%
2-YEAR TREND
FY18 - 87% of 75%
FY17 - 82% of 75% Inspirational leadership performance
RELATED SDGs

Decent Work and Economic Growth (8)

Employee Resource Groups

Support an inclusive culture by engaging 40% of our global team members in employee resource groups by 2020

70% TO GOAL
FY18 PROGRESS

At the end of FY18, 28% of team members were engaged in 14 different employee resource groups, with more than 300 chapters in over 60 countries.

28%
2-YEAR TREND
FY18 - 28% of 40%
FY17 - 23% of 40% ERG engagement
RELATED SDGs

Gender Equality (5), Decent Work and Economic Growth (8), Reduced Inequalities (10)

Flexible Work Options

Encourage eligible team members to leverage flexible work options, increasing global participation to 50%

100% TO GOAL
FY18 PROGRESS

In FY18, we updated this goal’s language, and changed the way we measured it, to more accurately reflect how team members have embraced our flexible work culture. Rather than measuring formal enrollment in our flexible work programs, we now measure our performance based on responses to our internal Tell Dell survey question that asks team members how many days a week they work remotely during a typical month. In FY18, 58% of Dell team members said they leveraged work flexibility in their jobs (defined as working remotely at least one day a week in a typical month).

58%
FY18 - 58% of 50% Team members leveraging flexible work options

University Hiring

Increase university hiring to a rate of 25% of all external hiring

57% TO GOAL
FY18 PROGRESS

In FY18, our university hiring rate was 14% due to some operational changes, including an increase in the number of non-entry-level jobs posted and the divestiture of business units that have historically contributed to a large percentage of our university hires.

14%
2-YEAR TREND
FY18 - 14% of 25%
FY17 - 20% of 25% University hiring
RELATED SDGs

Decent Work and Economic Growth (8), Reduced Inequalities (10)

Employer of Choice

Be recognized as a best-in-class Employer of Choice as determined by objective internal and external measures

FY18 PROGRESS

In FY18, we re-evaluated how we measure this goal to ensure we’re capturing the broad array of inputs that influence a company’s Employer of Choice perception in the marketplace. We continue to be recognized as an Employer of Choice, as evidenced by our ranking by FlexJobs Top 100 Companies with Remote Jobs (#9), social media sentiment (#LifeAtDell neutral and positive sentiment is over 98%) and employee referrals (#1 source for external hires globally). We also continually update our Talent Insights report, which includes additional external metrics such as Glassdoor ratings and custom and noncustom survey results from platforms such as LinkedIn. 

RELATED SDGs

Decent Work and Economic Growth (8)

Team Member Satisfaction

Achieve 75% favorable responses (or higher) in team member satisfaction globally as measured through the annual employee satisfaction survey

100% TO GOAL
FY18 PROGRESS

In FY18, 87% of team members indicated they were satisfied with the company and the work they are engaged in. This is not a cumulative goal; we intend to measure it every year to ensure high performance is maintained.

87%
2-YEAR TREND
FY18 - 87% of 75%
FY17 - 82% of 75% Employee satisfaction
RELATED SDGs

Decent Work and Economic Growth (8)