FY18 Goals Dashboard

This goals dashboard summarizes our FY18 performance against each of our 2020 goals. It addresses key achievements for Dell, Dell EMC, RSA and Virtustream — together referred to as “Dell Inc.” It does not include information about VMware, which produces its own Global Impact Report, or smaller strategically aligned businesses under the Dell Technologies umbrella such as SecureWorks and Pivotal.

10X20

By 2020, the good that will come from our technology will be 10x what it takes to create and use it 

FY18 PROGRESS

We do not yet have an industry standard for measuring Net Positive. In FY18, we continued to build our body of knowledge through our work with the Net Positive Project. Since FY14, Dell has conducted nine studies to help us understand and measure our impact through different areas of our value chain.

RELATED SDGs

Responsible Consumption and Production (12), Partnerships for the Goals (17)

SUBGOAL
Measurement of Solutions

Identify and quantify the environmental benefits of IT-based solutions

FY18 PROGRESS

Due to the close alignment of this goal with our overall Net Positive aspiration, we are categorizing this as a subgoal of the 10x20 goal.

RELATED SDGs

Responsible Consumption and Production (12), Partnerships for the Goals (17)

Supplier GHG Emissions Targets and Reporting

By 2020, Dell’s suppliers representing 95% of direct materials spend, along with key logistics suppliers, will set specific greenhouse gas (GHG) emissions reduction targets and report on their emissions inventory

*Progress to goal is being calculated based on direct suppliers only.

88%* TO GOAL
FY18 PROGRESS

Suppliers representing 84% of our direct materials spend, along with 60% of our key logistics suppliers, have set GHG emissions reduction targets and publicly report their emissions inventory.

84%

direct suppliers

60%

key logistics suppliers

2-YEAR TREND
FY18 - 84% of 95%
FY17 - 81% of 95% Percentage of direct suppliers with GHG reduction targets
RELATED SDGs

Climate Action (13)

Supply Chain Transparency

Demonstrate 100% transparency into key issues within our supply chain, working with suppliers to mitigate risks in those areas. To help achieve this goal, we will continue to track the following metrics:

SUBGOAL
Supplier Audits

Audit 100% of high-risk [1] direct materials suppliers and select service suppliers [2]

91% TO GOAL
FY18 PROGRESS

It is our goal to audit 100% of our high-risk supplier facilities on a two-year cycle. In FY17–FY18, 91% of our high-risk supplier facilities (including first-tier and sub-tier supplier facilities) underwent Responsible Business Alliance third-party audits. As a result of the Dell and EMC integration, the number of supplier sites considered high-risk increased. We have adjusted our resources and will audit all remaining high-risk supplier sites in FY19.

91%
2-YEAR TREND
FY18 - 91% of 100%
FY17 - 90% of 100% High-risk supplier audits
RELATED SDGs

Decent Work and Economic Growth (8), Reduced Inequalities (10), Responsible Consumption and Production (12)

[1] Suppliers are risk-assessed based on geographic location, business relationship, commodity and past audit performance.
[2] Suppliers of logistics, call centers and packaging, among other commodities, are included at Dell’s discretion based on operational risk.

SUBGOAL
Supplier Sustainability Reports

Ensure that Dell's suppliers representing 95% of direct materials spend publish a sustainability report in accordance with Global Reporting Initiative (GRI) or equivalent recognized global framework

95% TO GOAL
FY18 PROGRESS

In FY18, suppliers representing 90% of our direct materials spend published a sustainability report.

90%
2-YEAR TREND
FY18 - 90% of 95%
FY17 - 87% of 95% Percentage of direct suppliers with GRI reports
RELATED SDGs

Responsible Consumption and Production (12)

SUBGOAL
Water Risk Mitigation Plans

Require a five-year responsible water risk mitigation plan from our top 250 direct materials supplier facilities in water-stressed regions or with water-intensive processes

60% TO GOAL
FY18 PROGRESS

Through FY18, 150 of our supplier facilities in scope have submitted five-year water risk mitigation plans. In FY18, 110 projects — ranging from water efficiency to water reuse improvements — were implemented by suppliers. These projects reduced the amount of wastewater generated by 2.4 million cubic meters and saved over 815,000 cubic meters of freshwater.

150

supplier-facilities with water risk mitigation plans

2-YEAR TREND
FY18 - 150 of 250
FY17 - 100 of 250 Cumulative number of facilities with water risk mitigation plans
RELATED SDGs

Responsible Consumption and Production (12)

Scopes 1 and 2 GHG Emissions Reduction

Reduce global absolute greenhouse gas (GHG) emissions, Scopes 1 and 2 (MTCO2e) market-based, by 40% as compared to a FY11 baseline

72% TO GOAL
FY18 PROGRESS

In FY18, we reduced our absolute Scopes 1 and 2 emissions by about 29% compared to our FY11 baseline. Compared to FY17, this represented a 16% reduction year over year.

29%
2-YEAR TREND
FY18 - 29% of 40%
FY17 - 16% of 40% Percentage reduction of GHG (Scopes 1 + 2)
RELATED SDGs

Climate Action (13)

Renewable Energy

Source 50% of our total electricity from renewables (both purchased and on-site generation)

58% TO GOAL
FY18 PROGRESS

In FY18 renewable energy represented 29% of our total electricity consumption.

29%
2-YEAR TREND
FY18 - 29% of 50%
FY17 - 24% of 50% Percentage of renewable energy from total electricity consumption
RELATED SDGs

Affordable and Clean Energy (7), Climate Action (13)

Waste Diversion

Ensure 90% of waste generated in Dell-operated buildings is diverted from landfills

100%* TO GOAL
FY18 PROGRESS

In FY18, our manufacturing facilities diverted 99% of their total waste from landfills. Because this is the largest source of our operational waste, we remain on track for achieving this goal. We estimate that the global diversion rate in our other Dell-operated buildings remains in the 50–60% range.

99%*
2-YEAR TREND
FY18 - 99% of 90%
FY17 - 99% of 90% Waste diversion rate*
RELATED SDGs

Responsible Consumption and Production (12)

*The FY18 progress, two-year trend and progress to goal are being calculated based on manufacturing facilities only.

Sustainability Initiatives

Develop and maintain sustainability initiatives in 100% of Dell-operated buildings

97% TO GOAL
FY18 PROGRESS

At the end of FY18, 97% of our Dell-operated facilities had at least one active sustainability initiative in one or more of our eligible categories: equipment or building upgrades, renewable energy use, on-site services, water conservation, and employee engagement.

During FY18, four of our Dell-operated facilities in water-stressed areas (primarily located in India), reused about 80% of the wastewater treated on site for landscaping and toilet flushing. These facilities also implemented water-efficiency projects that are saving about 1,000 cubic meters (1 million liters) of freshwater annually.

97%
2-YEAR TREND
FY18 - 97% of 100%
FY17 - 97% of 100% Percentage of Dell-operated facilities
RELATED SDGs

Affordable and Clean Energy (7), Industry, Innovation and Infrastructure (9), Responsible Consumption and Production (12)

Energy Intensity of Product Portfolio

Reduce the energy intensity of our product portfolio by 80%. To help achieve the energy intensity goal, we will continue to track disk drive energy intensity and hardware and software efficiency on our storage and data protection products:

75% TO GOAL
FY18 PROGRESS

We have reduced our product portfolio energy intensity by 60% since FY12. This was driven in part by a greater than 8% decrease in the expected lifetime energy consumption of an average client system but hampered by an increased absolute energy footprint of our products (up 10.5% due both to interest in larger, higher-resolution displays and to including more products in our calculations).

Our current trajectory should yield an overall 76% reduction by the end of FY21, slightly off our goal.

60%
2-YEAR TREND
FY18 - 60% of 80%
FY17 - 54% of 80% Percentage reduction of energy intensity
RELATED SDGs

Affordable and Clean Energy (7), Industry, Innovation and Infrastructure (9), Responsible Consumption and Production (12)

SUBGOAL
Disk Drive Energy Intensity

Reduce disk drive energy intensity (as a function of capacity) by 80% from a FY12 baseline

93% TO GOAL
FY18 PROGRESS

Since FY12, we have seen a reduction of our disk drive energy intensity by 74% (as a function of capacity).

74%
2-YEAR TREND
FY18 - 74% of 80%
FY17 - 70% of 80% Percentage reduction of disk drive energy intensity
RELATED SDGs

Affordable and Clean Energy (7), Industry, Innovation and Infrastructure (9), Responsible Consumption and Production (12)

SUBGOAL
Hardware and Software Efficiency

Demonstrate continued improvement, in both hardware and software efficiency, in 100% of covered products

During the Dell-EMC integration process, the specific program that allowed us to measure this goal was inadvertently eliminated. However, we remain committed to improving hardware and software efficiency.

RELATED SDGs

Affordable and Clean Energy (7), Industry, Innovation and Infrastructure (9), Responsible Consumption and Production (12)

Sustainable Materials in Products

Use 100 million pounds of recycled-content plastic and other sustainable materials in our products, using FY14 as a baseline

73% TO GOAL
FY18 PROGRESS

In CY17, we used 20.5 million pounds of sustainable materials in our products. 9.7 million pounds came from our closed-loop efforts, and 9.4 million pounds came from post-consumer recycled content (sourced from water bottles, etc.). We increased our use of recycled carbon fiber across Dell LatitudeTM products, using 1.3 million pounds in CY17. We also used 10,900 pounds of recycled plastic from our Dell EMC closed-loop process.

73*

million pounds

2-YEAR TREND
FY18 - 73 of 100
FY17 - 53 of 100 Sustainable materials used (million pounds)
RELATED SDGs

Decent Work and Economic Growth (8), Industry, Innovation and Infrastructure (9), Responsible Consumption and Production (12)

*This figure is derived from data collected on a calendar year basis.

Sustainably Sourced Packaging Materials

Ensure 100% of product packaging is sourced from sustainable materials*

95% TO GOAL
FY18 PROGRESS

In FY18, 95% of Dell product packaging and services packaging material by weight was sourced from sustainable materials. The scope includes product packaging and service parts packaging across all Dell products, and Dell EMC packaging purchased in quantities greater than 1,000.

95%
2-YEAR TREND
FY18 - 95% of 100%
FY17 - 94% of 100% Percentage of packaging sourced from sustainable materials
RELATED SDGs

Responsible Consumption and Production (12)

*We define sustainable materials as those that can be produced in required volumes without depleting nonrenewable resources, and those that come from recycled or renewable resources.

Recyclable/ Compostable Packaging

Ensure 100% of packaging is either recyclable or compostable*

95% TO GOAL
FY18 PROGRESS

In FY18, 95% of Dell product packaging and services packaging material by weight was sourced from sustainable materials. The scope includes product packaging and service parts packaging across all Dell products, and Dell EMC packaging purchased in quantities greater than 1,000.

95%
2-YEAR TREND
FY18 - 95% of 100%
FY17 - 94% of 100% Percentage of packaging that is recyclable/compostable
RELATED SDGs

Responsible Consumption and Production (12)

*We categorize a material as being recyclable if it is accepted by a majority of municipalities, and as being compostable if it can be certified to meet the ASTM D6400 standard.

Environmentally Sensitive Materials

Phase out environmentally sensitive materials as viable alternatives exist

FY18 PROGRESS

In FY18, we finalized the integration of the Dell and EMC substance management systems. The entire company now uses a single, common restricted materials list and a common supplier substances declaration tool. This will help make future substance phaseouts more effective. We successfully phased out four phthalates in FY16, and will continue to focus on phasing out further phthalates in the near future. We are assessing restrictions of substances of very high concern that are on the REACH authorization list and are present in our products.

RELATED SDGs

Responsible Consumption and Production (12)

Recovery of Used Electronics

Recover 2 billion pounds of used electronics, using FY08 as our baseline

97% TO GOAL
FY18 PROGRESS

In FY18, we recovered 177.2 million pounds of used electronics. This metric is based on data collected by Dell between February 2017 and January 2018, and data collected by heritage EMC between January 2017 and January 2018. We expect to have all data collection fully aligned with our fiscal calendar by the end of FY19.

1.9

billion pounds

2-YEAR TREND
FY18 - 1.9 of 2
FY17 - 1.8 of 2 Used electronics recovered (billion pounds)
RELATED SDGs

Responsible Consumption and Production (12)

Team Member Volunteerism

Engage 75% of team members in community service by 2020 and provide 5 million cumulative hours of service to the communities in which we live and work, using FY14 as our baseline

74% TO GOAL
FY18 PROGRESS

In FY18, 49% of team members registered at least one volunteer activity through our online tracking system. Overall, team members volunteered 809,000 hours in FY18.

49%

members engaged

4.1

million cumulative hours

RELATED SDGs

Zero Hunger (2), Quality Education (4), Climate Action (13), Partnerships for the Goals (17)

2-YEAR TREND
FY18 - 49% of 75%
FY17 - 44% of 75% Percentage of team members engaged
FY18 - 4.1 of 5 million
FY17 - 3.3 of 5 million Cumulative hours
RELATED SDGs

Zero Hunger (2), Quality Education (4), Climate Action (13), Partnerships for the Goals (17)

Technology in Underserved Communities

Apply our expertise and technology in underserved communities to help 4 million youth directly [1] and support 12 million people indirectly to grow and thrive

80% TO GOAL
FY18 PROGRESS

In FY18, our strategic giving initiatives directly impacted 468,000 youth and indirectly impacted 1.1 million people.

2.6

million cumulative direct impact

11.2

million cumulative indirect impact

RELATED SDGs

No Poverty (1) [2], Quality Education (4), Gender Equality (5), Reduced Inequalities (10) [3], Partnerships for the Goals (17)

[1] Direct impact is a measurement of the youth enrolled in Dell-funded programs. Indirect impact is a measurement of the individuals who are not enrolled in our programs but use the technology we donated to those programs.
[2], [3] Contribution to these SDGs is indirect, but we want to recognize the interconnected nature of the SDGs.

2-YEAR TREND
FY18 - 2.6 of 4 million
FY17 - 2.2 of 4 million Youth helped directly
FY18 - 11.2 of 12 million
FY17 - 10.1 of 12 million People helped indirectly
RELATED SDGs

No Poverty (1) [2], Quality Education (4), Gender Equality (5), Reduced Inequalities (10) [3], Partnerships for the Goals (17)

[1] Direct impact is a measurement of the youth enrolled in Dell-funded programs. Indirect impact is a measurement of the individuals who are not enrolled in our programs but use the technology we donated to those programs.
[2], [3] Contribution to these SDGs is indirect, but we want to recognize the interconnected nature of the SDGs.

Inspirational Leadership

Increase engagement and drive inspirational leadership by achieving a goal of 75% of team members rating their leader as inspiring

100% TO GOAL
FY18 PROGRESS

In FY18, 87% of team members rated their leaders as inspiring. This metric is based on the average rating employees give their leaders during our annual, internal Tell Dell survey of all Dell Inc. employees. This is not a cumulative goal; we intend to measure it every year to ensure high performance is maintained.

87%
2-YEAR TREND
FY18 - 87% of 75%
FY17 - 82% of 75% Inspirational leadership performance
RELATED SDGs

Decent Work and Economic Growth (8)

Employee Resource Groups

Support an inclusive culture by engaging 40% of our global team members in employee resource groups by 2020

70% TO GOAL
FY18 PROGRESS

At the end of FY18, 28% of team members were engaged in 14 different employee resource groups, with more than 300 chapters in over 60 countries.

28%
2-YEAR TREND
FY18 - 28% of 40%
FY17 - 23% of 40% ERG engagement
RELATED SDGs

Gender Equality (5), Decent Work and Economic Growth (8), Reduced Inequalities (10)

Flexible Work Options

Encourage eligible team members to leverage flexible work options, increasing global participation to 50%

100% TO GOAL
FY18 PROGRESS

In FY18, we updated this goal’s language, and changed the way we measured it, to more accurately reflect how team members have embraced our flexible work culture. Rather than measuring formal enrollment in our flexible work programs, we now measure our performance based on responses to our internal Tell Dell survey question that asks team members how many days a week they work remotely during a typical month. In FY18, 58% of Dell team members said they leveraged work flexibility in their jobs (defined as working remotely at least one day a week in a typical month).

58%
FY18 - 58% of 50% Team members leveraging flexible work options

University Hiring

Increase university hiring to a rate of 25% of all external hiring

57% TO GOAL
FY18 PROGRESS

In FY18, our university hiring rate was 14% due to some operational changes, including an increase in the number of non-entry-level jobs posted and the divestiture of business units that have historically contributed to a large percentage of our university hires.

14%
2-YEAR TREND
FY18 - 14% of 25%
FY17 - 20% of 25% University hiring
RELATED SDGs

Decent Work and Economic Growth (8), Reduced Inequalities (10)

Employer of Choice

Be recognized as a best-in-class Employer of Choice as determined by objective internal and external measures

FY18 PROGRESS

In FY18, we re-evaluated how we measure this goal to ensure we’re capturing the broad array of inputs that influence a company’s Employer of Choice perception in the marketplace. We continue to be recognized as an Employer of Choice, as evidenced by our ranking by FlexJobs Top 100 Companies with Remote Jobs (#9), social media sentiment (#LifeAtDell neutral and positive sentiment is over 98%) and employee referrals (#1 source for external hires globally). We also continually update our Talent Insights report, which includes additional external metrics such as Glassdoor ratings and custom and noncustom survey results from platforms such as LinkedIn. 

RELATED SDGs

Decent Work and Economic Growth (8)

Team Member Satisfaction

Achieve 75% favorable responses (or higher) in team member satisfaction globally as measured through the annual employee satisfaction survey

100% TO GOAL
FY18 PROGRESS

In FY18, 87% of team members indicated they were satisfied with the company and the work they are engaged in. This is not a cumulative goal; we intend to measure it every year to ensure high performance is maintained.

87%
2-YEAR TREND
FY18 - 87% of 75%
FY17 - 82% of 75% Employee satisfaction
RELATED SDGs

Decent Work and Economic Growth (8)