ENVIRONMENT

Pioneering the use of closed-loop recycled gold in our products

Dell expands its closed-loop recycling program from plastics to now include precious metals, keeping these valuable materials out of landfills and in the economy.


The world’s middle class is projected to grow from today’s population of more than 3 billion to over 5 billion by 2030. While moving families out of poverty is a boon to their health and prosperity, increased demand for consumer goods threatens to strain our world’s natural resources.

That’s why Dell is finding new ways to move toward a circular economic model. A circular economy keeps materials in use for as long as possible — maximizing their value and reducing waste — in contrast to the “take, make and dispose” cycle of the traditional linear economy. As we design our products, packaging and operational processes, we continually look for opportunities to use recovered materials instead of raw materials. Going a step further, we also look for opportunities to “close the loop” by recycling materials from end-of-life electronics into new Dell products.

In FY18, Dell became the first PC manufacturer to use recycled gold from e-waste in its products. We debuted this in the Dell Latitude™ 5285 2-in-1 at the Consumer Electronics Show in January 2018, and these units will be shipping to customers in the second quarter of FY19. We are exploring options to expand the use of closed-loop gold in other parts of our portfolio.

Gold is the latest addition to our portfolio of reclaimed, recycled-content and closed-loop materials used in Dell products. We have used recycled-content plastic in various displays and OptiPlex desktops since 2008, and in 2014 we pioneered the use of closed-loop plastics from our e-waste recycling streams. In FY18, we also launched production of a closed-loop polycarbonate/acrylonitrile butadiene styrene (PC/ABS) in an EMC storage product. In addition to these materials, we have incorporated reclaimed carbon fiber from the aerospace industry, repurposing it into select laptop designs. These efforts all support our 2020 Legacy of Good goal to use 100 million pounds of recycled-content plastic and other sustainable materials in our products.

We chose to work with gold because tiny gold electronic components add up to a surprisingly big impact. In the U.S. alone, consumers throw away $60 million in gold and silver annually by not recycling their phones. This treasure trove is even larger when considering that global e-waste recycling rates are still at about 15 percent. What’s more, the gold recycling process we use in our supply chain does 99 percent less environmental damage than virgin mining operations.

Electronics recycling: Worth its weight in gold

That is one of the reasons we are also keen to encourage more technology recycling. After we harvest our recycling stream for electronics that can be refurbished or stripped for parts, we “mine” the remaining e-waste for gold the same way we mine for closed-loop plastics. At present, these materials are collected from Dell’s North American recycling streams through our commercial Asset Resale and Recycling Services program and through our Dell Reconnect partnership with Goodwill, which enables consumers to take their used computers and electronics to more than 2,000 U.S. Goodwill locations for recycling.

Additionally, we partnered with actress, activist and entrepreneur Nikki Reed to raise awareness of the importance of recycling old technology. To help demonstrate why these materials should be kept in the economy rather than sent to landfills, Nikki and her company, BaYou with Love, developed the Circular Collection, a jewelry line made from a portion of the gold recovered from Dell’s recycling program.

Dell and Nikki Reed unveil The Circular Collection by Bayou with Love, a jewelry line made from gold recovered from computer motherboards collected through Dell’s recycling programs.

Environment Goals

Scopes 1 and 2 GHG Emissions Reduction

Reduce global absolute greenhouse gas (GHG) emissions, Scopes 1 and 2 (MTCO2e) market-based, by 40% as compared to a FY11 baseline

72% TO GOAL
FY18 PROGRESS

In FY18, we reduced our absolute Scopes 1 and 2 emissions by about 29% compared to our FY11 baseline. Compared to FY17, this represented a 16% reduction year over year.

29%
2-YEAR TREND
FY18 - 29% of 40%
FY17 - 16% of 40% Percentage reduction of GHG (Scopes 1 + 2)
RELATED SDGs

Climate Action (13)

Renewable Energy

Source 50% of our total electricity from renewables (both purchased and on-site generation)

58% TO GOAL
FY18 PROGRESS

In FY18 renewable energy represented 29% of our total electricity consumption.

29%
2-YEAR TREND
FY18 - 29% of 50%
FY17 - 24% of 50% Percentage of renewable energy from total electricity consumption
RELATED SDGs

Affordable and Clean Energy (7), Climate Action (13)

Waste Diversion

Ensure 90% of waste generated in Dell-operated buildings is diverted from landfills

100%* TO GOAL
FY18 PROGRESS

In FY18, our manufacturing facilities diverted 99% of their total waste from landfills. Because this is the largest source of our operational waste, we remain on track for achieving this goal. We estimate that the global diversion rate in our other Dell-operated buildings remains in the 50–60% range.

99%*
2-YEAR TREND
FY18 - 99% of 90%
FY17 - 99% of 90% Waste diversion rate*
RELATED SDGs

Responsible Consumption and Production (12)

*The FY18 progress, two-year trend and progress to goal are being calculated based on manufacturing facilities only.

Sustainability Initiatives

Develop and maintain sustainability initiatives in 100% of Dell-operated buildings

97% TO GOAL
FY18 PROGRESS

At the end of FY18, 97% of our Dell-operated facilities had at least one active sustainability initiative in one or more of our eligible categories: equipment or building upgrades, renewable energy use, on-site services, water conservation, and employee engagement.

During FY18, four of our Dell-operated facilities in water-stressed areas (primarily located in India), reused about 80% of the wastewater treated on site for landscaping and toilet flushing. These facilities also implemented water-efficiency projects that are saving about 1,000 cubic meters (1 million liters) of freshwater annually.

97%
2-YEAR TREND
FY18 - 97% of 100%
FY17 - 97% of 100% Percentage of Dell-operated facilities
RELATED SDGs

Affordable and Clean Energy (7), Industry, Innovation and Infrastructure (9), Responsible Consumption and Production (12)

Energy Intensity of Product Portfolio

Reduce the energy intensity of our product portfolio by 80%. To help achieve the energy intensity goal, we will continue to track disk drive energy intensity and hardware and software efficiency on our storage and data protection products:

75% TO GOAL
FY18 PROGRESS

We have reduced our product portfolio energy intensity by 60% since FY12. This was driven in part by a greater than 8% decrease in the expected lifetime energy consumption of an average client system but hampered by an increased absolute energy footprint of our products (up 10.5% due both to interest in larger, higher-resolution displays and to including more products in our calculations).

Our current trajectory should yield an overall 76% reduction by the end of FY21, slightly off our goal.

60%
2-YEAR TREND
FY18 - 60% of 80%
FY17 - 54% of 80% Percentage reduction of energy intensity
RELATED SDGs

Affordable and Clean Energy (7), Industry, Innovation and Infrastructure (9), Responsible Consumption and Production (12)

SUBGOAL
Disk Drive Energy Intensity

Reduce disk drive energy intensity (as a function of capacity) by 80% from a FY12 baseline

93% TO GOAL
FY18 PROGRESS

Since FY12, we have seen a reduction of our disk drive energy intensity by 74% (as a function of capacity).

74%
2-YEAR TREND
FY18 - 74% of 80%
FY17 - 70% of 80% Percentage reduction of disk drive energy intensity
RELATED SDGs

Affordable and Clean Energy (7), Industry, Innovation and Infrastructure (9), Responsible Consumption and Production (12)

SUBGOAL
Hardware and Software Efficiency

Demonstrate continued improvement, in both hardware and software efficiency, in 100% of covered products

During the Dell-EMC integration process, the specific program that allowed us to measure this goal was inadvertently eliminated. However, we remain committed to improving hardware and software efficiency.

RELATED SDGs

Affordable and Clean Energy (7), Industry, Innovation and Infrastructure (9), Responsible Consumption and Production (12)

Sustainable Materials in Products

Use 100 million pounds of recycled-content plastic and other sustainable materials in our products, using FY14 as a baseline

73% TO GOAL
FY18 PROGRESS

In CY17, we used 20.5 million pounds of sustainable materials in our products. 9.7 million pounds came from our closed-loop efforts, and 9.4 million pounds came from post-consumer recycled content (sourced from water bottles, etc.). We increased our use of recycled carbon fiber across Dell LatitudeTM products, using 1.3 million pounds in CY17. We also used 10,900 pounds of recycled plastic from our Dell EMC closed-loop process.

73*

million pounds

2-YEAR TREND
FY18 - 73 of 100
FY17 - 53 of 100 Sustainable materials used (million pounds)
RELATED SDGs

Decent Work and Economic Growth (8), Industry, Innovation and Infrastructure (9), Responsible Consumption and Production (12)

*This figure is derived from data collected on a calendar year basis.

Sustainably Sourced Packaging Materials

Ensure 100% of product packaging is sourced from sustainable materials*

95% TO GOAL
FY18 PROGRESS

In FY18, 95% of Dell product packaging and services packaging material by weight was sourced from sustainable materials. The scope includes product packaging and service parts packaging across all Dell products, and Dell EMC packaging purchased in quantities greater than 1,000.

95%
2-YEAR TREND
FY18 - 95% of 100%
FY17 - 94% of 100% Percentage of packaging sourced from sustainable materials
RELATED SDGs

Responsible Consumption and Production (12)

*We define sustainable materials as those that can be produced in required volumes without depleting nonrenewable resources, and those that come from recycled or renewable resources.

Recyclable/ Compostable Packaging

Ensure 100% of packaging is either recyclable or compostable*

95% TO GOAL
FY18 PROGRESS

In FY18, 95% of Dell product packaging and services packaging material by weight was sourced from sustainable materials. The scope includes product packaging and service parts packaging across all Dell products, and Dell EMC packaging purchased in quantities greater than 1,000.

95%
2-YEAR TREND
FY18 - 95% of 100%
FY17 - 94% of 100% Percentage of packaging that is recyclable/compostable
RELATED SDGs

Responsible Consumption and Production (12)

*We categorize a material as being recyclable if it is accepted by a majority of municipalities, and as being compostable if it can be certified to meet the ASTM D6400 standard.

Environmentally Sensitive Materials

Phase out environmentally sensitive materials as viable alternatives exist

FY18 PROGRESS

In FY18, we finalized the integration of the Dell and EMC substance management systems. The entire company now uses a single, common restricted materials list and a common supplier substances declaration tool. This will help make future substance phaseouts more effective. We successfully phased out four phthalates in FY16, and will continue to focus on phasing out further phthalates in the near future. We are assessing restrictions of substances of very high concern that are on the REACH authorization list and are present in our products.

RELATED SDGs

Responsible Consumption and Production (12)

Recovery of Used Electronics

Recover 2 billion pounds of used electronics, using FY08 as our baseline

97% TO GOAL
FY18 PROGRESS

In FY18, we recovered 177.2 million pounds of used electronics. This metric is based on data collected by Dell between February 2017 and January 2018, and data collected by heritage EMC between January 2017 and January 2018. We expect to have all data collection fully aligned with our fiscal calendar by the end of FY19.

1.9

billion pounds

2-YEAR TREND
FY18 - 1.9 of 2
FY17 - 1.8 of 2 Used electronics recovered (billion pounds)
RELATED SDGs

Responsible Consumption and Production (12)